PRIVACY POLICY

Air Plus Travel

 
By using the Website you accept our Policy. We may revise it at any time by updating the Website.

General

This policy covers how AIR PLUS TRAVEL treats personal information that AIR PLUS TRAVEL collects and receives, including information related to your past use of AIR PLUS TRAVEL products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that AIR PLUS TRAVEL does not own or control or to people that AIR PLUS TRAVEL does not manage or employ.

Personal Information

AIR PLUS TRAVEL will only obtain personal information from you in order to provide you with our product. The personal information could include your, name, date of birth, address, phone number, Email address, password, credit card number, credit card expiration date, and the amount that is being charged or paid. This personal information is collected when you voluntarily complete the online booking form that requests this information. The information you provide may be used to provide you with a product, collect payment for our product, and/or to allow you access to our online services.
As we are required by law to obtain your consent to the collection of 'sensitive information' we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this Policy, unless you tell us otherwise. There may be occasions when we collect information about you from a third party, for example from people booking travel on your behalf.

Security of information

We will take all reasonable steps to protect your personal information supplied. This includes appropriate measures against unauthorized access, modifications, misusage and disclosure. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required. This destruction of personal information will be by secure means, for example shredding, pulping or disintegration. Personally identifiable information is only accessed by Air Plus Travel employees on a 'need to know' basis.

Air Plus Travel is committed to the privacy of both existing and prospective clients, and our company respects and shares concerns of our clients over the protection of their personal information. We understand the security and trust obligations of ourselves and our customers and strive to implement the highest standards and achieve the highest levels of security in the travel industry.

How we Use the Information we collect

The information we collect is used to improve the content of our web page, shared with agents or contractors who are bound to confidentiality and use the data only to assist in providing support for our internal operations. The contact information collected is used by us to contact our customers for marketing purposes and communications and updates.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.

Disclosure to third parties

AIR PLUS TRAVEL does not sell or rent user information to anyone. We will contract out services at times that involve disclosing personal information, however, we will to the best of our knowledge ensure the companies we use are reputable and are bound by similar confidentiality standards.

With whom does AIR PLUS TRAVEL share my information?

AIR PLUS TRAVEL will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. AIR PLUS TRAVEL may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating AIR PLUS TRAVEL Fair Trade Contract or may be causing injury to or interference with (either intentionally or unintentionally) AIR PLUS TRAVEL rights or property, other AIR PLUS TRAVEL users, or anyone else that could be harmed by such activities. AIR PLUS TRAVEL may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Accuracy of information

When collecting, using and disclosing personal information we will take all reasonable measures to ensure the information is accurate, complete and up-to-date. We will correct any personal information as soon as it becomes available. If at any time should the individual to whom the information relates establishes that it is not accurate, complete or up-to-date we will endeavor to correct this as soon as possible.

Access and Correction

All personal information about an individual held by the Air Plus Travel will be made available to the individual upon request. If upon this disclosure it is established that the information is not accurate, complete and up-to-date Air Plus Travel will take reasonable steps to correct the information. This disclosure of information will be supplied within a reasonable time frame.

Anonymous information collected on this site

Anonymous click stream information is collected from every visitor to this site. We use this information to ensure our site remains relevant and appropriate for the majority of users. We do not make any association between this information and a visitor's personal details.

Direct Marketing

We conduct all direct marketing efforts to provide the best service and product to you. We may at times send you information and offers that we feel may be of interest to you. If you no longer wish to receive any direct marketing material please contact cs@airplustravelonline.com at any time.

Links

This site may contain links to other websites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

About Cookies

Cookies are pieces of information that get stored on your computer when you visit or use various websites. Cookies are not harmful to your computer; they simply "remember" information. Air Plus Travel uses cookies to remember your account number, name, and user preferences and to work efficiently. It helps the efficiency of your computer if you "clean" or remove your computer's cookies periodically. Most web browsers allow you to exercise control of cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. If you choose to block cookies, you will not be able to use certain features of our website. Consult your web browser documentation for instructions on how to control this function.

Complaints about a breach of privacy

All staff members of Air Plus Travel endeavor to take every reasonable measure to ensure that your personal information is protected. Any complaint of breach of privacy may be made to the Managing Director, Air Plus Travel at 12631 E. Imperial Hwy., Bldg. B Suite 216, Santa Fe Springs, CA 90670. All complaints will be investigated as soon as lodged and all reasonable efforts will be made to resolve the complaint as soon as possible.

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